Privacy Notice

Privacy Notice - TrueBase CIC

TrueBase CIC is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, store, and use personal information when you contact us, use our services, or engage with our organisation.

1. What information we collect
We may collect personal information including:

Your name, email address, phone number

Details of enquiries, service requests, or communications

Any information you provide voluntarily through forms or emails

2. How we use your information
We use your information to:

Respond to enquiries and provide requested services

Communicate updates, information, or opportunities

Comply with legal obligations, safeguarding, and regulatory requirements

3. How we store and protect your data

Information is stored securely and access is restricted to authorised staff only

We use industry-standard security measures to protect data

4. Sharing your information
We do not sell or share personal information with third parties, except where required by law, safeguarding duties, or contractual obligations with service partners.

5. Your rights
You have the right to:

Access the personal data we hold about you

Request correction of any inaccurate information

Request erasure of your data where legally possible

Object to certain processing of your data

6. Contact us
For any questions about this Privacy Notice or to exercise your rights, contact:
📧 support@truebase.org.uk
 

TrueBase CIC is registered in England & Wales | Company No. 17002356